🇸🇬 PW Mark Accredited Operator | MOE & Public Sector Procurement Compliant
Est. 2015 | UEN: 53287315K | PW Mark Accredited by SBF / MOM | LTA Compliant
FREQUENTLY ASKED QUESTIONS
Your questions, answered
Whether you’re arranging a corporate transfer, airport pickup, private tour, event transport or a last-minute bus, here are some of the questions we’re most commonly asked.
GENERAL CHARTER
What types of buses do you provide?
How many passengers can your buses accommodate?
What is the minimum booking duration?
How far in advance should I book?
Can I book a bus for only a few hours?
Do you provide point-to-point transfers?
Do you provide airport transfers?
Can I request a specific bus size?
Can I request a specific vehicle or driver?
Do you provide trips to Malaysia?
PRICING & QUOTATIONS
How are your charter rates calculated?
Are the prices shown on the website the final price?
Are your prices inclusive of GST?
Is a deposit or upfront payment required?
Will the quoted price change after I make a booking?
Are overtime charges applicable?
Are ERP, parking and other road charges included?
Can I get a customised quotation?
AIRPORT TRANSFERS
Do you provide one-way and return airport transfers?
How much waiting time is included for airport transfers?
What happens if my flight is delayed?
Can you accommodate large groups arriving together?
Can you pick up from hotels and residences?
LAST-MINUTE BOOKINGS
Do you accept last-minute bus bookings?
Is there an additional charge for last-minute bookings?
How quickly can a last-minute booking be arranged?
Are last-minute bookings guaranteed?
BOOKING & CHANGES
How do I make a booking?
What information do I need to provide?
Can I change my itinerary after confirmation?
Can I make multiple stops during a charter?
Can the bus wait while passengers attend an event or tour?
What happens if my trip runs longer than expected?
Can I cancel my booking?
SERVICE & RELIABILITY
Are your buses properly licensed and insured?
Are your drivers professionally licensed?
Are your buses regularly maintained?
What happens if there is a vehicle breakdown?
Do you provide corporate or staff transport?
TERMS & POLICIES
Where can I find your Terms & Conditions?
What happens if circumstances outside our control affect the trip?
Are there restrictions on the use of the chartered vehicle?
Are there any other charges I should be aware of?
Still have a question?
We’re happy to help. Every trip is different, and we’ll work with you to find the most practical transport arrangement for your group.
Transparent Pricing
Hourly bus charter from $55/hr. Explore transfer rates, airport packages, and booking terms on our full pricing page.
13-SEATER
From $55/hr
23-SEATER
From $60/hr
45-SEATER
From $65/hr
49-SEATER
From $70/hr